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Policy

Code of Conduct

At CASCADA, we are committed to creating a serene and respectful environment for all guests. By entering our space, you agree to abide by the following guidelines.

CASCADA Guest Code of Conduct

By entering CASCADA, you acknowledge and agree to follow these guidelines. Failure to comply may result in being asked to leave without a refund.

Thank you for respecting our space and helping us maintain a tranquil experience for all.

  • Respect for Others: Maintain a quiet and peaceful atmosphere. Be courteous to other guests and staff. No disruptive behavior, including loud conversations or non-silent phone use.
  • Proper Use of Facilities: Shower before entering pools, saunas, or steam rooms. Wear appropriate swimwear or spa attire at all times. No running, diving, or unsafe behavior in wet areas.
  • Cleanliness & Hygiene: Use provided towels or seating mats where required. Dispose of waste properly and keep spaces tidy. No personal grooming in common areas.
  • No Outside Food, Drinks, or Alcohol: Only food and beverages purchased at CASCADA are permitted. Alcoholic drinks are prohibited unless served by our staff.
  • No Photography or Video Recording: Respect guest privacy by refraining from taking photos or videos of others. Use of mobile phones should be discreet and limited to designated areas.
  • Health & Safety: If feeling unwell, please refrain from using the facilities. Guests must follow all posted safety guidelines.
  • No Nudity, Lewd Behavior, or Sexual Conduct: Public nudity is not allowed; guests must wear appropriate swimwear or spa attire at all times. Lewd, inappropriate, or sexual behavior is strictly prohibited.
  • No Smoking or Vaping: CASCADA is a smoke-free environment, including electronic cigarettes.