Prepare for Your Visit
Prepare For Your Visit
Welcome to CASCADA. Your visit is a chance to slow down, reconnect with your senses, and move at a gentler pace. We invite you to arrive with openness and curiosity, ready to explore the thermal cycle and the quiet spaces that follow. Take your time, hydrate well, and listen to what your body needs. Our team is here to guide you, support your comfort, and help you create your own rhythm of heat, cold, and rest. Each visit is an opportunity to renew your energy and feel fully present in your body.
We will provide you with towels & sandals. Water and tea is provided within the Wellness Club. Bathing suits are available for purchase in our retail shop.
What to bring
There is ample street parking and a paid lot next door. However, we encourage all guests to carpool, bike, walk or use a ride-sharing service for a more stress free experience.
- A bathing suit
- Your Phone for easy Check-in/Check-Out
- Respect for Others: Maintain a quiet and peaceful atmosphere. Be courteous to other guests and staff. No disruptive behavior, including loud conversations or non-silent phone use.
- Proper Use of Facilities: Shower before entering pools, saunas, or steam rooms. Wear appropriate swimwear or spa attire at all times. No running, diving, or unsafe behavior in wet areas.
Parking
It is important to note that the Sanctuary is a silent space. For the enjoyment of all guests, there is no talking in this space. Guests may feel free to socialize in the Conservatory and other areas of the property.
- Cleanliness & Hygiene: Use provided towels or seating mats where required. Dispose of waste properly and keep spaces tidy. No personal grooming (shaving, nail clipping, etc.) in common areas.
- No Outside Food, Drinks, or Alcohol: Only food and beverages purchased at CASCADA are permitted. Alcoholic drinks are prohibited unless served by our staff.
- No Photography or Video Recording: Respect guest privacy by refraining from taking photos or videos of others. Use of mobile phones should be discreet and limited to designated areas.
- Health & Safety: If feeling unwell, please refrain from using the facilities. Guests must follow all posted safety guidelines. Any inappropriate, unsafe, or disrespectful behavior may result in removal from the premises.
Silent Sanctuary
At CASCADA, we are committed to creating a serene and respectful environment for all guests. By entering our space, you agree to abide by the following guidelines:
- No Nudity, Lewd Behavior, or Sexual Conduct: Public nudity is not allowed, guests must wear appropriate swimwear or spa attire at all times. Lewd, inappropriate, or sexual behavior is strictly prohibited, including any form of public displays of affection beyond common courtesy. Guests engaging in any form of misconduct will be asked to leave immediately without a refund.
- No Smoking or Vaping: CASCADA is a smoke-free environment, including electronic cigarettes.
CASCADA guest code of conduct
By entering CASCADA, you acknowledge and agree to follow these guidelines. Failure to comply may result in being asked to leave without a refund.